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Shipping information

Shipping time: The estimated shipping time for Standard Delivery is about 3-12 working days and is 1-5 working days for Express Delivery.

My order hasn’t arrived: There are circumstances that are out of control (natural disasters, holidays, weather, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. Thus, if the shipping time exceeds the estimated days, please contact us. We will reschedule your shipment or refund you.

Goods lost or damaged

We are not responsible for damage or loss which occurs after the goods have been handed to the postal or courier service. In case the order is lost in transit, let us know immediately and we are more than happy to help you contact the freight company.

Get in touch

If you have any issues or questions about your order, please contact us. You can find more contact details on the contact us page.